Contact

How Can We Help?

We're here to help! Whether you have a question about our services or need assistance with a shipment, our team is ready to assist you.

Hours of Operation

Monday – Friday: 9:00am – 5:00pm AEST

Saturday & Sunday: Closed

Contact Information

Phone: 03 0969 0114

Email: gz.support@gatewayz.com.au

Office Locations: Melbourne, Hong Kong and Shenzhen

Sales Enquiry

Complete the form below, and our sales team will contact you to discuss your needs.

Customer Enquiry

Need help with an existing shipment? We’re here for you. Complete the form below, and
our customer support team will reply as soon as possible.

Frequently Asked Questions

Our FAQs answer the most commonly asked questions about tracking, delivery options, sending, delays, disruptions, etc.